📄 Privacy Policy – Sharma Tour & Travels
Effective Date: [01.04.2025]
At Sharma Tour & Travels, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or visit our website.
🔐 1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Address (if required for booking)
b) Travel Information
- Pickup & drop locations
- Travel dates and time
- Passenger details
- Special travel requests
c) Technical Information
- IP address
- Browser type & device information
- Website usage data (via cookies)
📌 2. How We Use Your Information
We use your information for the following purposes:
- To confirm and manage bookings
- To provide transportation and travel services
- To communicate updates, confirmations, and support
- To improve our website and services
- To send promotional offers (only if you agree)
🤝 3. Sharing of Information
We respect your privacy and do not sell your data.
Your information may be shared only in the following cases:
- With drivers, partners, or vendors to fulfill bookings
- With payment service providers for secure transactions
- When required by law, regulation, or legal process
🔒 4. Data Security
We implement appropriate security measures such as:
- Secure servers and encrypted communication
- Limited access to personal data
- Regular monitoring to prevent unauthorized access
However, no online system is 100% secure, and we cannot guarantee absolute security.
🍪 5. Cookies Policy
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings.
📊 6. Third-Party Services
We may use trusted third-party tools (like analytics or payment gateways). These services have their own privacy policies, and we are not responsible for their practices.
📞 7. Communication & Marketing
- We may contact you via call, SMS, or email for booking-related updates
- Promotional messages will only be sent with your consent
- You can opt out anytime by contacting us
⚖️ 8. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data
- Withdraw consent for marketing communications
👶 9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors.
🌍 10. Data Retention
We retain your information only as long as necessary:
- For providing services
- For legal or business requirements
🔄 11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
⚖️ 12. Legal Jurisdiction
This policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Churu, Rajasthan.
📍 13. Contact Us
If you have any questions or concerns:
Sharma Tour & Travels
📍 22 Parsuram Parking, Near Podar Tower,
Ratangarh Road, Pull No. 02,
Salasar, Churu – 331506
📞 9983101100, 978331088